Having to go to the bar and queue to pay after a lovely dinner is not a super-charming experience for your guests. Or that it takes a hundred years for a company to pay because they want to pay individually. And what happens if the cash register crashes and you...
Imagine that the wait staff can find out if a specific food order is ready – without having to go into the kitchen. Or if a guest wonders how long it will take for the food to arrive? Then the waitress can see on her mobile plate that it has just started –...
Today, there are a number of features that can streamline the work in your restaurant. Express checkouts where customers can manage their orders themselves, table booking apps and automated invoicing are just some of them. But how do you digitise your restaurant...
The most common mistake waiters make is to talk instead of listening – to take up time instead of giving the guest time. Simply wanting to sell instead of meeting the guest’s needs or solving their problems. Successful waiters are those who see, hear and...
Often, there’s something that messes things up at least a little bit for the guest during a restaurant visit. It may be that a particular dish that the guest has checked on the online menu is no longer available. Or that the waiters missed something in the order...
Today, we are used to being able to book a table online, order food via an app and pay by card when we are still sitting at the table. But it certainly hasn’t always been like that! In the early 1900s, for example, it was relatively common for workers to receive...
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