av Robert Strandberg | okt 4, 2021 | Profitability, The Blog, Tips
One of the most common mistakes made by restaurant service staff is to talk instead of listening—to simply want to sell instead of meeting the guest’s needs or solving their problems. Successful wait staff see, hear and give attention to their guests. In this article,...
av Robert Strandberg | okt 4, 2021 | Profitability, The Blog, Tips
How do you decide if you really need a head chef? Or how many people are required for service? While hiring the right people for your restaurant is vitally important, even more important is making sure you are hiring for the right positions within your restaurant....
av Robert Strandberg | okt 1, 2021 | Digitalisation, Profitability, The Blog, Tips
These days, we are used to many conveniences when we go to a restaurant: being able to book a table online, order food with an app and pay by card from the table. It’s sometimes hard to remember this hasn’t always been the case. During the early 1900s, it was...
av Robert Strandberg | okt 1, 2021 | Profitability, The Blog, Tips
Are you planning on starting a restaurant? Then, assuming you haven’t already one, it’s time for a business plan. A business plan gives you the chance to evaluate the restaurant’s concept, decide which customer group you should be targeting and make a realistic...